Live case: colchoneriasgonzalez.com. Google Merchant Center showed a red misrepresentation policy and hid every product in Spain. That is an account-level block, not a single GTIN error.
Merchant compares what you advertise with what the PrestaShop store actually publishes: CMS pages, shipping policy, legal identity and the product feed.
What was wrong inside the store
- CMS landings still had placeholders such as
[address here]. - Outlet copy promised 24–48h free shipping that the real shipping CMS contradicted.
- Template testimonials with no verifiable source.
- Legal notice had the owner and tax ID; the Hummingbird footer did not.
- There was no clean feed of buyable products only.
What we changed
Placeholders became real Madrid contact data. Shipping claims were rewritten to match the legal CMS (7–15 working days, free shipping by amount, old-mattress collection only under conditions). Fake quotes were removed. Footer and JSON-LD received the legal name and NIF. A filtered RSS/XML feed listed 224 buyable products — one item per product, no zero-price options, no ~4,700 combinations.
Feed: colchoneriasgonzalez.com/google-merchant.xml.
Honest result
The store no longer publishes placeholders or invented delivery promises. Identity in the footer matches the legal notice. The feed only lists real offers. The account was then ready to request review. I do not claim Google has already lifted the policy; only Merchant confirms that after review.
If Merchant hid your catalogue, I can review CMS, theme identity and a buyable-only feed. PrestaShop SEO · Request a quote.